Terms & Conditions

Effective Date: 2024-02-13

These Terms & Conditions ("Terms") govern your access and use of our website (the "Website") and any related services offered by Jiva Tattva ("we", "us", or "our"). By accessing or using the Website, you agree to be bound by these Terms and all applicable laws and regulations. If you disagree with any of these Terms, you are prohibited from accessing or using the Website.

Eligibility:

• You must be at least 18 years old and have the legal capacity to enter into binding contracts to use the Website.
• You are solely responsible for ensuring your use of the Website complies with all applicable laws and regulations.

User Accounts Creation:

• You may need to create an account to access certain features of the Website.
• You are responsible for maintaining the confidentiality of your account credentials and any activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account or any other security breach.

User Content:

• You may submit reviews, comments, and other content to the Website ("User Content"). 
• You retain all ownership rights to your User Content. However, by submitting User Content, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, adapt, publish, translate, distribute, and display your User Content on the Website and in other marketing materials.

Use of the Service:

• You agree to use the Website only for lawful purposes and in accordance with these Terms.
• You agree not to engage in any activity that could disrupt the Website or interfere with other users' enjoyment of the Website.
• You are prohibited from using the Website for the following:

1. Uploading, transmitting, or distributing unlawful, harmful, threatening, abusive, harassing, hateful, discriminatory, racially or ethnically objectionable, invasive of privacy, defamatory, or infringing on intellectual property rights content.
2. Using any data mining, robots, or similar data gathering or extraction methods without our express written consent.
3. Attempting to gain unauthorized access to the Website or any related systems or networks.
4. Interfering with or disrupting the security features of the Website.
5. Using the Website for any commercial purpose without our express written consent.

Prohibited Activities:

• You agree not to use the Website for any unlawful or unauthorized purpose, including:

1. Violating any applicable laws or regulations.
2. Infringing on the intellectual property rights of others.
3. Transmitting any harmful or malicious content.
4. Interfering with or disrupting the Website or its servers.
5. Impersonating any person or entity.
6. Collecting or storing personal information about other users without their consent.

Orders and Payments:

• You agree to provide accurate and complete information when placing an order.
• All orders are subject to acceptance by Jiva Tattva. We may refuse to accept an order for any reason, including, but not limited to, product availability, errors in pricing or product information, or suspected fraudulent activity.
• You agree to pay all applicable taxes and shipping charges for your order.
• We accept various payment methods as stated on the website. You agree to comply with the terms and conditions of the payment processor you choose.

Shipping and Delivery:

• We will make reasonable efforts to deliver your order within the estimated timeframe provided at checkout. However, we cannot guarantee delivery times and will not be held liable for any delays beyond our control.
• You are responsible for inspecting your order upon delivery and notifying us immediately of any errors or damages.

Returns and Refunds:

• We offer a return and refund policy as stated on the website. 
• Please review this policy carefully before placing an order.

Intellectual Property:

• The Website and all content thereon, including, but not limited to, text, graphics, logos, images, and software, are protected by copyright, trademark, and other intellectual property laws.
• You agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, or transfer any part of the content without our express written consent.

Disclaimer:

• The service is provided "as is" and "as available" without warranty of any kind, express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• We do not warrant that the service will be uninterrupted, secure, or error-free. You use the service at your own risk.

 

Limitation of Liability:

• We will not be liable for any damages arising out of or in connection with your use of the Website, including, but not limited to, direct, indirect, incidental, consequential, punitive, or special damages, even if we have been advised of the possibility of such damages.

Indemnification:

• You agree to indemnify and hold harmless Jiva Tattva, its officers, directors, employees, agents, and licensors from and against any and all claims, losses, damages, liabilities, costs

Termination:

• We may terminate your access to the Service at any time, with or without cause, with or without notice. You may also terminate your access to the Service at any time.
• All provisions of these Terms that by their nature should survive termination shall survive termination, including, but not limited to, ownership provisions, warranty disclaimers, limitations of liability, and indemnification obligations.

Governing Law:

• These Terms shall be governed by and construed in accordance with the laws of India without regard to its conflict of laws provisions.

Entire Agreement:

• These Terms constitute the entire agreement between you and Jiva Tattva with respect to the use of the Website.

Changes to Terms of Service:

• We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on the Website. You are advised to review the Terms periodically for any changes.

Contact Us:

• If you have any questions about these Terms, please contact us at:
  919990451900. Mobile: +919990451900.
  919990451901. Email ID: wecare@jivatattva.in